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Case study

Ivanhoé Cambridge

Ivanhoé Cambridge is a global real estate company active in all real estate disciplines.

Ivanhoe Cambridge’s real estate portfolio consists primarily of shopping centers, office buildings and multi-residential properties. The Company also has interests in logistics service properties (warehousing and distribution), real estate investment funds and hotels.

Its assets, located primarily in Canada, the United States, Europe, Brazil and Asia, totaled C $ 56 billion as of December 31, 2016.

Ivanhoe Cambridge fait confiance à Maintenance Directe pour la gestion de la maintenance préventive et corrective.

Challenges and solutions

Selection of a solution based on the specific needs of Ivanhoe Cambridge and the challenges faced, namely:

  • Challenges
  • Replacement of a heavy and uncomfortable internal software.
  • SOLUTIONS
  • Integrated management on mobile devices (phone and tablet) of service requests from tenants.
  • Management of maintenance histories.
  • Complete and easy management of all preventive and corrective maintenance.
  • Easy to use and user-friendly software.

Results

Deployment for 15 users without technical intervention
(PCs, tablets and mobiles).
Management of nearly 600 equipments.
Staff training in 2 hours.
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