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Case study

Herwood Inc.

HWP Herwood Inc. is a family-owned company specializing in the manufacture of wooden pallets and crates in Quebec, one of the leading manufacturers in North America.

The operation of HWP is based on a set of values including perseverance, honesty, high quality service and unique products made of high quality wood.

Its loyal and growing clientele is located in Quebec, Ontario, Eastern Canada and the United States.

HWP has a production capacity of 13,000 pallets per day, or 3.5 million per year.

Maintenance Directe, une solution GMAO utilisé dans les secteurs manufacturiers et industriels

Challenges and solutions

Selection of a solution based on Herwood’s specific needs and challenges, ie:

  • Challenges
  • Organize and structure preventive and corrective maintenance activities.
  • Reduce equipment breakdowns and production shutdowns.
  • Complete and easy management of all preventive maintenance.
  • Easy to use and user-friendly software.
  • Ability to generate orders for parts and raw material (wood), directly from the software.


Deployment for 6 users without technical intervention
(PCs, tablets and mobiles).
Reorganization of the production floor.
Management of nearly 200 equipment.
Staff training in 3 hours.
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