ACTIVITY AREA
Hospitality & Leisure
Whether dealing with ski resorts, water parks, amusement parks, zoos, or even spa circuits, all players in the outdoor and travel industry face similar challenges, challenges that the Maintenance Directe CMMS solution is designed to meet.
We understand that recreational centers face significant hurdles regarding both operational efficiency and visitor safety. These organizations strive to provide a high-quality experience that is seamless, memorable, and free of accidents or unforeseen disruptions to ensure total customer satisfaction. Furthermore, the Maintenance Directe solution serves as a powerful traceability tool, proving essential when reporting to regulatory bodies during safety inspections.

We understand that for many, managing a sprawling site leads to significant communication gaps between maintenance crews and supervisors.
This is where a CMMS proves its worth, acting as a central hub to better coordinate and plan maintenance operations while ensuring corrective actions are taken exactly when needed. The platform simplifies the management of thousands of varied pieces of equipment, scaling effortlessly with your workforce. Ultimately, Maintenance Directe serves as a vital partner, bridging the gap between maintenance planning and team-wide communication.
- What our customers think of us!
- Maintenance Directe centralizes data for over 1,000 pieces of equipment under our management, making it easily accessible to our entire maintenance team. It has become an indispensable communication tool for the seamless execution and coordination of our operations. This allows us to plan maintenance efforts efficiently, resulting in significant savings in time, parts, and costs.
- — François Sénécal, Director of Operations, Mont-Orford
- PROJECT DETAILS
- What our customers think of us!
- The Direct Maintenance solution is simple to install and simple to understand, while being of great functional richness to address very diversified needs as the Bell Center can have. In addition, the Direct Maintenance business model allows us to deploy at our own pace at the best possible cost, while having up-to-date real-time software effortlessly.
- Maryse Cartwright, Area Manager, Building Management at Arena des Canadiens inc.
Challenges vs. Benefits
Maintenance Directe surveyed over 500 users regarding the challenges they faced prior to implementing our maintenance software and the benefits they have since realized:
- PAIN POINTS BEFORE IMPLEMENTATION
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Communication gaps with field-based teams. -
Frequent equipment failures caused by an extensive and unmanageable asset list. -
Challenges in training all staff members given high seasonal turnover. -
Lack of traceability for past maintenance actions and history. -
Unscheduled downtime caused by emergency repairs leading to revenue loss.
- KEY BUSINESS BENEFITS & ROI
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Ensure rapid, reliable coordination across the entire resort with mobile-enabled tools designed for expansive mountain environments. -
Streamline maintenance scheduling to significantly reduce equipment breakdowns and cut down on premature part replacements. -
Centralized data, accessible to everyone through our secure cloud-based platform. -
Full maintenance traceability through comprehensive historical logs. -
Strategic planning that shifts your operations from reactive repairs to proactive maintenance, preventing service disruptions and unscheduled closures.
KEY FEATURES
Key Benefits for Your Industry
Beyond the full suite of CMMS features, here are the primary benefits specific to your industry.

Full Traceability & Compliance

Streamlined Communication

Preventive Maintenance Planning
Our Solution
Our CMMS empowers you to streamline maintenance scheduling, effectively preventing breakdowns and eliminating costly production halts. By maximizing asset reliability and performance, you extend the life of your equipment. Minimizing failures directly optimizes your cost of goods sold, reduces workplace safety claims, and drives higher net profitability. With our solution, you can achieve up to a 50% reduction in maintenance costs.
Moreover, fewer breakdowns maximize your staff’s time, boosting morale and team engagement while significantly reducing the risk of workplace accidents. This creates a motivated environment where increased productivity directly drives higher profit margins. By streamlining your maintenance management, you free up the time and resources needed to focus on what matters most: growing your business.





- Centre Bell Sector
Since its inauguration in 1996 under the name “Center Molson”, the Bell Center has been the main stage for the presentation of sports, cultural and artistic events in Montreal.
Home of the Canadian Hockey Club, the Bell Center offers all the cutting-edge technology necessary to ensure the perfect atmosphere in terms of sound, comfort, catering and more, for any kind of activity, that it matters how important it is.
Attracting more than 1 million spectators for its hockey games and 650,000 spectators for its 120 shows, the Bell Center welcomes more than 1.5 million spectators every year.
- Details

- Fromagerie La Chaudière Sector
Since 1976, Fromagerie La Chaudière has created a multitude of cheeses and products that proudly display the signature and accents of here.
Thanks to its 40 years of know-how and the legacy of its founder Vianney Choquette, the company promotes values of quality, responsibility and avant-gardism that result in quality products that are good for health and by processes that help to preserve the environment and thus promotes sustainable development.
- Details

- Herwood Inc. Sector
HWP Herwood Inc. is a family-owned company specializing in the manufacture of wooden pallets and crates in Quebec, one of the leading manufacturers in North America.
The operation of HWP is based on a set of values including perseverance, honesty, high quality service and unique products made of high quality wood.
Its loyal and growing clientele is located in Quebec, Ontario, Eastern Canada and the United States.
HWP has a production capacity of 13,000 pallets per day, or 3.5 million per year.
- Details

- Ivanhoé Cambridge Sector
Ivanhoé Cambridge is a global real estate company active in all real estate disciplines.
Ivanhoe Cambridge’s real estate portfolio consists primarily of shopping centers, office buildings and multi-residential properties. The Company also has interests in logistics service properties (warehousing and distribution), real estate investment funds and hotels.
- Details

- Kongsberg Automotive Sector
Kongsberg Automotive est une entreprise mondiale œuvrant dans le domaine du transport.
Établie à Shawinigan, sa division canadienne compte sur les services de plus de 500 employés pour concevoir et fabriquer une gamme de produits mécatroniques et électroniques qui se retrouvent sur des véhicules de types récréatif (VTT, motomarines, motoneiges, etc.) et utilitaire (tracteurs, camions, etc.).
- Details

- Mont-Orford Sector
Each winter, Mont-Orford welcomes over 300,000 winter sports enthusiasts. This high volume of visitors places a significant responsibility on the maintenance team, both in terms of safety and the overall guest experience.
Every visitor interacts with equipment that must be meticulously maintained to ensure a seamless and enjoyable mountain experience—free from frustrating service interruptions—and, above all, to guarantee their safety.
Only a few months after implementing the Maintenance Directe CMMS solution, the results are already very promising for the Mont-Orford ski resort. First, it enables better tracking of maintenance operations and optimizes communication between all members of the maintenance crew. It also helps minimize the impact of premature wear or component failure, preventing unplanned closures and ensuring smooth, hassle-free days for all skiers and snowboarders.
- Details

- Place Montréal Trust Sector
Place Montreal Trust (PMT) is a shopping mall in downtown Montreal located on Sainte-Catherine Street. It is accessible from McGill College Avenue and Sainte-Catherine Street, as well as from Underground Montreal. With more than 270,000 sq. Ft. (25,000 sq. M) of rentable space and 14 million visitors a year, the company is one of the largest commercial arteries in Canada.
- Details
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