Case study | Val-d'Or Regional Airport

An essential traceability tool for Transport Canada inspections

Due to their large real estate area, their functional complexity and their safety requirements, airports require strict and rigorous management of their maintenance. The traceability of maintenance activities and excellent communication are therefore of capital importance. The Maintenance Directe CMMS solution has completely changed the game for the Val-d’Or Regional Airport. Now, all maintenance activities are planned, managed and, thanks to the centralization of data, traceability becomes an essential benefit during inspections by Transport Canada.

“Within an organization as ours, we have two major challenges: communication between teams and traceability of our maintenance actions. Using the Maintenance Directe solution allows us to achieve our performance objectives by allowing us to apply great rigor to all our maintenance operations. In addition to allowing us to avoid repetitive tasks and wasted time, it allows us to optimize maintenance planning and even provide corrective solutions at the right time.

On an ongoing basis, all our maintenance operations must meet the strict requirements of Transport Canada.

This rigor is therefore essential for an organization like ours. Whether it is for planning, task and equipment management or for the corrective measures applied, everything is updated in real time, and nothing is forgotten. This allows us to always be ready for our inspections by Transport Canada,” mentions Samuel Lambert, Director of Operations at Val-d’Or Regional Airport.

Transport Canada was also very impressed by Maintenance Directe thanks to its detailed documentation of preventive and corrective maintenance work carried out and to come, centralized communications and rigor that the solution provides.
A powerful management and communication tool with tangible benefits

Good communication among all team members involved in various maintenance tasks, including equipment life-cycle management and financial resource planning, is a major challenge in achieving our performance objectives.

For the Val-d’Or Regional Airport, the CMMS Maintenance Directe solution has become a powerful communication and management tool that keeps employees involved in maintenance informed in real time. Centralized communications helps avoid repetitive tasks and the loss of important information. The use of CMMS has truly transformed the airport’s maintenance management.

For the Val-d’Or Regional Airport, the benefits of Maintenance Directe are numerous:

• Higher productivity performance;
• Savings in operational time and costs;
• Increased efficiency;
• More effective communications;
• Traceability of maintenance actions;
• Solution meeting their needs at the lowest cost on the market.

A constantly evolving solution

With over 30 years of experience specifically in industrial maintenance, we know how important it is for our users that the Maintenance Directe solution can evolve to adequately meet the growing needs of business, regardless of their sectors of activity.

The Maintenance Directe development team is always on the lookout and listening to all our users in order to continually maximize the solution by regularly adding new features.

“For our teams, one of the advantages we particularly appreciate is having easy access to the development team at Maintenance Directe. They are empathetic to our needs and take our sometimes expectations seriously. Whether they are additions requested by our team or by other users from other companies, everyone benefits from the evolution of the Maintenance Directe solution. In fact, we feel like we are part of a large community of maintenance experts,” says Samuel Lambert.

Indeed, all new features, additions or adjustments made for a customer are deployed to all users of the solution. Thus, features are added practically every month. The Maintenance Directe solution is scalable and adapts to the needs of its users.

About the Val-d’Or Regional Airport

Founded in 1999, the Val-d’Or Regional Airport is a non-profit corporation that meets the needs of air travellers and air carriers and provides the community with efficient and safe airport infrastructure and services. It is responsible for the management, operation and development of airport services for the Abitibi-Témiscamingue and Nord-du-Québec regions.

Given the position of the MRC of Vallée-de-l’Or, the Val-d’Or Regional Airport is consolidating its leadership within the community by positioning itself as one of the socio-economic levers of the region.